Shipping policy
Shipping Policy
1. Shipping Area
Deliveries are only possible within the United Kingdom and selected other English-speaking countries or regions.
Please check during checkout if shipping to your address is available.
2. Shipping Costs
The following shipping conditions apply to all orders within the shipping area:
- Free shipping on orders over £75
- Flat shipping fee of £2.90 for orders under £75
Shipping costs are clearly displayed at checkout.
3. Delivery Time
Orders are typically processed within 24 hours after payment confirmation.
Shipping usually takes 3 to 5 business days.
Please note: in some regions or due to external factors (e.g. holidays, strikes, or high demand), delivery may take up to 14 days.
4. Shipping Providers
Our parcels are shipped via trusted logistics partners such as Royal Mail, Hermes, or DPD – depending on region and volume.
You will receive a confirmation email with a tracking number once your order has shipped.
5. Undeliverable Shipments
If a package cannot be delivered due to incorrect address information or recipient absence and is returned to us, we reserve the right to charge for return costs or offer reshipment only at additional cost.
6. Shipping Support
If you have any questions or concerns about your delivery, please contact our customer support:
📩 support@verron.store